EMERGENCY WATER OUTAGE
Mar 31, 2026 | 05:15 PM

EMERGENCY WATER OUTAGE
Mar 31, 2026 | 12:54 PM

DRINKING WATER ADVISORY: DC Water Lifts Boil Water Advisory for affected customers in Northeast DC

December 06, 2024
**Advisory is Lifted as of 6:00 a.m., December 6, 2024** 

All DC Water customers in the impact area under the boil water advisory can use tap water for all purposes after following the instructions provided below. 

DC Water issued the boil water advisory on Tuesday, December 3, as a conservative measure to protect public health due to low or no water pressure in the impacted area. We sincerely appreciate our customers’ patience while we took necessary precautions to ensure the safety of the tap water we deliver. 

DC Water lifted the boil water advisory after tests confirmed that drinking water meets all water quality safety standards. DC Water tested water samples from multiple sites in the affected area and has verified that there were no pathogenic organisms introduced from the loss of pressure in some portions of the distribution system.  

The advisory affected 2,787 customers in upper Northeast DC, east of the Anacostia River, including the River Terrace, Mayfair, Eastland Gardens, Kenilworth, Deanwood, and Central Northeast neighborhoods and Anacostia Park. Customers residing in the previously affected area should take the following precautions before returning to normal water usage: 

  • Run the cold water taps for 10 minutes (if water was not used at all during the advisory).
  • Discard food, beverages or ice prepared with water that was not boiled during the advisory.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this public notice in a public place or distributing copies by hand or mail. 

Customers with questions may contact DC Water Customer Service at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.

 Information is also available at dcwater.com and Bilingual FAQs are provided at www.dcwater.com/boilwaterFAQ.
 

Este aviso y más información están también disponibles en www.dcwater.com y preguntas frecuentes bilingües se encuentran en www.dcwater.com/boilwaterFAQ.

Latest News

Soil Removal Underway with Excavator in Canal

Today, DC Water and its contractors began removing contaminated soil between locks 13 and 14 in the C & O Canal, which was used as a temporary bypass during the Potomac Interceptor repair effort. Clean-up efforts are ongoing at Lock 10 with work to remove sludge now getting underway between locks 11 and 13.

Aerial shot of Blue Plains Advanced Wastewater Treatement Plant

Series 2026 Bond Transaction Delivers Significant Long-Term Cost Savings

DC Water has closed on a refinancing deal for its Series 2026 bonds that will save customers millions of dollars and keep rates affordable across the District. The refinancing transaction, which closed this month, delivers approximately $54 million in budget savings over the next twenty years, directly benefiting DC ratepayers through reduced costs.

Photo of drainage channel with soil stabilization and grass growing in

DC Water, in coordination with the Environmental Protection Agency, is evaluating soil samples from areas directly impacted by the Potomac Interceptor overflows, where the initial clean-up is complete. This includes the drainage channel along Clara Barton Parkway, Rock Run Culvert (Culvert 12), and the unnamed tributary to the Potomac River.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 7, 2026
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.