DC Water Lifts Precautionary Boil Water Advisory for affected customers in Upper Northwest DC
**Advisory is Lifted as of 9:00 p.m., June 13, 2025**
All DC Water customers in the impact area under the precautionary boil water advisory can use tap water for all purposes after following the instructions provided below.
DC Water issued the precautionary boil water advisory on Thursday, June 12, as a conservative measure to protect public health due to a loss of power at a pumping station. This led to a loss of water pressure in the impacted area and was not associated with a water main break. We sincerely appreciate our customers’ patience while we have taken the necessary precautions to ensure the safety of the tap water we deliver.
DC Water lifted the precautionary boil water advisory after tests confirmed that drinking water meets all water quality safety standards. DC Water tested water samples from multiple sites in the affected area and has verified no coliform bacteria present following the loss of pressure in some portions of the distribution system.
The advisory affected 4,942 customers in upper Northwest DC, including some or all of the Chevy Chase DC, Friendship Heights, Tenleytown, AU Park, Spring Valley, Cleveland Park, Woodley Park, Van Ness, Glover Park, Wesley Heights, and Cathedral Heights neighborhoods. Customers residing in the previously affected area should take the following precautions before returning to normal water usage:
- Run the cold water taps for 10 minutes (if water was not used at all during the advisory).
- Discard food, beverages or ice prepared with water that was not boiled during the advisory.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this public notice in a public place or distributing copies by hand or mail.
Customers with questions may contact DC Water Customer Service at (202) 354-3600 (Monday-Friday, 8 a.m. to 5 p.m.) or the 24-Hour Command Center at 202-612-3400.
Information is also available at dcwater.com and Bilingual FAQs are provided at dcwater.com/boilwaterFAQ.
Este aviso y más información están también disponibles en dcwater.com y preguntas frecuentes bilingües se encuentran en dcwater.com/boilwaterFAQ.
