Limited Resumption of Activities

DC Water is resuming taps, abandonments and meter sets in a limited capacity. Scheduling will be based on crew availability and the need to prioritize the health and safety of DC Water employees and customers. Requests will be scheduled as they are received and longer than normal delays are likely given the current backlog of requests. DC Water requests that customers and contractors maintain good hygiene practices, wear a face covering and practice proper social distancing as recommended by the CDC when interacting with DC Water employees in the field. To maximize efficiency, we ask that all excavations for taps and abandonments are readily accessible and properly shored (if needed) prior to DC Water’s arrival to the job site to conduct the requested work.

Water connections (3” and larger) will be scheduled on a case by case basis depending on the impacts and risks of the associated water shutoffs.

Large meters (3” and larger) will also require additional coordination.