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Rates and Metering

Public Hearing

The Board of Directors will hold a public hearing on the proposed retail rates, charges and fees for the next two years. The hearing is scheduled for 6:30 pm on Wednesday, August 5, 2020 and will be held remotely for the safety of participants due to the ongoing novel coronavirus pandemic. To participate, call 202-753-6714 • Conference ID: 197 530 04#.

You can also watch the hearing online at https://dcwater.com/watch-board-meetings

Individuals or representatives of an organization who wish to present testimony at the public hearing are requested to furnish his or her name, address, telephone number and name of the organization they represent (if any) by calling 202-787-2330 or emailing the request to Lmanley@dcwater.com no later than 5:00 p.m. on Monday August 3, 2020. Other persons wishing to present testimony may testify after those on the witness list. Persons making presentations are urged to address their statements to relevant issues.

Town Hall Meetings

For the first time, our Town Hall Meetings with customers in all 8 wards will be held remotely for the safety of participants, due to the ongoing novel coronavirus pandemic. The meetings will be co-hosted by CEO David Gadis and the District’s eight ward councilmembers in June and July.

For the dates and other details, please visit our Town Hall Meetings page.

The town hall meetings provide customers an opportunity to learn about the water authority’s proposed rates and fees for the next two years while allowing the public to share concerns, comments and ideas. Any changes in rates must be approved by the DC Water Board of Directors and would take effect at the start of the new fiscal year on October 1.

Under the proposed rates and fees, the average household increase will be about 6.6% this October and 6.7% in a year. DC Water had previously estimated that these increases would be higher (8.1% in FY2021 and 6.9% in FY2022), but we refinanced some of our debt and controlled the growth of operating costs. We also plan to make withdrawals from the Rate Stabilization Fund over the next two years to benefit our customers.

The proposed rate increases will allow us to: 

  • Fully fund the Clean Rivers Program; 
  • Double our investment in water and sewer infrastructure by FY 2022 to reach a one percent each year, reducing the risk of system failures; 
  • Increase funds for fleet purchases to ensure crews have the equipment they need; 
  • Invest in the Apprenticeship Program to support fifteen entry level positions; 
  • Make the Customer Assistance Program Two (CAP2) program permanent and expand Customer Assistance Program (CAP) benefits (Customers who are eligible for CAP could see their bills decrease next year); and 
  • Continue to operate the world’s largest advanced wastewater treatment plant and meet permit requirements, improving water quality and protecting our environment. 

All customers will see an increase in their bills. Customers should go to serviceinfo.dcwater.com/comparison to estimate the impact the proposed rates will have on them. The proposed rates continue the “shift” of Clean Rivers program costs from the impervious area charge to the volumetric rate that began this year. There is also a proposed adjustment to the metering fee.

DC Water continues to work to increase transparency regarding its ratemaking. For more information, please see dcwater.com/ratemaking-process.

Understanding Rates

DC Water bills customers on a monthly basis. These bills include charges for both DC Water and the District of Columbia government together on the same bill. The fees collected by DC Water on behalf of the District government are passed on to the District. 

Your DC Water bill includes charges for water usage, sewer usage, customer metering, impervious area, and a water system replacement fee.

  • Water and sewer - charges for water and sewer usage billed volumetrically, meaning these charges are based upon how much water a customer uses
  • Clean Rivers Impervious Area Charge (CRIAC) - a sewer fee that takes into account the area on a property that is impervious, meaning surface water cannot flow through, such as buildings, asphalt, or concrete.  These areas contribute to stormwater runoff and combined sewer overflows. The CRIAC generates funds to cover the cost of the Clean Rivers Project, a $2.7 billion capital project mandated by the federal government.
  • Water System Replacement Fee - a fee designed to recover the costs of renewal and replacement of aging water service lines over time. The fee is based on meter size and average flow. 
  • Customer metering fee - a flat fee based on the meter size

How Rates are Set

Rates are set annually through a year-long process that begins with a budget based on capital and operating needs. Once the budget is approved by the Board of Directors, a rate structure is proposed and communicated via various news and media outlets as well as a public hearing to provide customers the opportunity to comment on the changes. Finally, the DC Water Board of Directors votes on the rate proposal in July, to be implemented in the October customer bill.