Financial help is available

Struggling to pay your water bill? We offer a number of options to knock down past due balances or reduce your monthly payments.

Meeting the COVID Challenge

Like you, we were tested in 2020. Continuing to provide high quality water and other services during the pandemic took ingenuity and a dedicated workforce.

Proud to be LEED Platinum

It's a great distinction for our new headquarters on the Anacostia, the first new office building in North America to use a wastewater thermal exchange system to heat and cool the building.

Lead Free DC by 2030

That's a goal we can all get behind and we have a plan to meet it. Our new Lead Service Line Replacement Plan prioritizes lead replacements for vulnerable populations and historically underserved communities.

Wendy's Wonderful World of Water

Everyone's favorite water drop now has her own children's book! Come along as she leads students on a fun tour of the wastewater treatment process.

Read more about what you can do to prepare for emergencies in the Special Issue of What’s on Tap.

This new program that provides emergency funds for eligible tenants is just one of the ways DC Water is helping customers pay their water bills.

Save time, save money, save trees. Get your water bill electronically.

Our new headquarters on the Anacostia River has been certified as LEED Platinum for its many envornmentally friendly features to reduce energy consumption and water usage.

The goal is to remove all lead service lines in DC by 2030.. prioritizes replacements for vulnerable populations and historically underserved communities.