Disconnected residents will have their service restored upon request, assuring that every residential customer in the city has access to clean water.
On Thursday, March 19, CEO and General Manager David Gadis sent a message via email to customers detailing the latest steps we are taking to protect them and our employees. Click the link below to read the full message:
Message to Customers from CEO and General Manager David Gadis
The message includes important information about temporary modificatons to our Customer Service call options ...
Until further notice, DC Water is suspending all planned water shutoffs for non-critical activities such as plumber or developer connections to the water system (including taps and abandonments) and for work associated with capital improvement projects. Crews will only perform water shutoffs when necessary to perform emergency repairs.
DC Water is taking steps to ensure customers have access to safe, clean water during the novel coronavirus (COVID-19) outbreak that has spread across the world and is now a rising public health concern in the District. The utility has already suspended service disconnections for non-payment and is also waiving late fees and offering more lenient repayment terms for customers who fall behind on ...
DC Water recently shared a detailed outline of both the progress made on cleaning waterways but also the authority’s plan to continue with current and future construction. The Clean Rivers project is intended to restore the health of local waterways by diverting combined stormwater and sewage away from the Anacostia and Potomac River and Rock Creek and instead treat it at Blue Plains. In the two ...
(Washington, DC) – On or about Monday, February 17, 2020, DC Water's contractor will begin working on Phase 2 at the 6th & R Streets NW Construction Site which will require the reduction of 6th Street NW to a single lane in both directions. All other current parking and travel restrictions surrounding the site will remain in place. It is expected that this work will take approximately three months ...
(Washington, DC) – In preparation for construction associated with the Northeast Boundary Tunnel Project (NEBT) (dcwater.com/NEBT), DC Water’s contractor will extend the Rhode Island Avenue NE Construction Site onto one lane of traffic, reducing the roadway from three lanes to two lanes in each direction. The contractor will begin a construction process for stabilizing the ground for excavation ...
WASHINGTON, D.C. - Two successful DC Water apprentices testified before a DC Council hearing today about their experience with training and employment and how the authority is assisting returning citizens and other District residents seeking jobs.
Damion Sams, a Ward 7 resident and a plumbing apprentice, and Richard Salmon ...
Effective today, Marc Battle will serve as Executive Vice President, Legal Affairs and General Counsel for DC Water. The announcement followed a rigorous national search overseen by the DC Water Board of Directors.
“We are thrilled to have Marc and his expertise here at DC Water,” said Chief Executive Officer David L. Gadis. “Marc will provide strong, fresh leadership for our legal ...
Tests confirm tap water safety
All customers in the previous impact area of the boil water advisory can use tap water for all purposes after following the guidance provided below. Customers not affected by the boil water advisory can continue normal water use.
**Customers who didn’t use any water during the advisory should run cold water taps for 10 minutes prior to use.
DC Water issued the boil ...
