EMERGENCY WATER OUTAGE
Dec 22, 2025 | 07:29 PM

EMERGENCY WATER OUTAGE
Dec 22, 2025 | 04:30 PM

EMERGENCY WATER OUTAGE
Dec 22, 2025 | 12:30 PM

Ensure High Quality Drinking Water from the Tap

June 19, 2008

Once water leaves the public mains and enters household plumbing, especially for long stagnation periods, water quality may change, resulting in taste and odor problems.

WASA recommends the following steps to improve the quality of drinking water in the home.

The quality of drinking water is affected as it flows through WASA’s 1300-mile distribution system. Water quality may deteriorate before it enters homes.

- If water has been stagnant for more than six (6) hours, run the cold water for approximately two minutes from the faucet before using for drinking or cooking.
- Routinely remove and clean the faucet strainer and aerator to remove debris.
- Regularly replace home water filters as instructed by the manufacturer since used filters can elevate bacteria levels and accumulate metals.
- Drain hot water heaters annually to remove sediment and calcium particles that can affect water pressure.

Latest News

Photo of a worker on the slope an the slope with hydroseeding completed

Major Milestone Paves Way for Potomac River Tunnel Construction at the Site

DC Water has completed its slope stabilization project along Canal Road, a critical step in order to move forward with construction for the Potomac River Tunnel Project. Originally scheduled to end in February, the project finished about two months ahead of schedule, minimizing additional impacts to commuters and residents.

Picture of frozen water pipes with icicles hanging off of them

With December getting off to a near-record cold start now is the time to act. Winter weather can bring risks like frozen pipes, water main breaks, and other emergencies that can disrupt your water service. Don’t wait for something to happen. DC Water encourages customers to prepare now and know what to do if the unexpected happens.

Worker on side of steep slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of a worker on the slope an the slope with hydroseeding completed
DC Water Announces Early Completion of Canal Road Slope Stabilization Project

Major Milestone Paves Way for Potomac River Tunnel Construction at the Site

DC Water has completed its slope stabilization project along Canal Road, a critical step in order to move forward with construction for the Potomac River Tunnel Project. Originally scheduled to end in February, the project finished about two months ahead of schedule, minimizing additional impacts to commuters and residents.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.