Emergency Water Outage
Feb 02, 2026 | 05:23 AM

Emergency Water Outage
Feb 02, 2026 | 03:32 AM

EMERGENCY WATER MAIN REPAIR
Feb 01, 2026 | 06:30 PM

Ensure High Quality Drinking Water from the Tap

June 19, 2008

Once water leaves the public mains and enters household plumbing, especially for long stagnation periods, water quality may change, resulting in taste and odor problems.

WASA recommends the following steps to improve the quality of drinking water in the home.

The quality of drinking water is affected as it flows through WASA’s 1300-mile distribution system. Water quality may deteriorate before it enters homes.

- If water has been stagnant for more than six (6) hours, run the cold water for approximately two minutes from the faucet before using for drinking or cooking.
- Routinely remove and clean the faucet strainer and aerator to remove debris.
- Regularly replace home water filters as instructed by the manufacturer since used filters can elevate bacteria levels and accumulate metals.
- Drain hot water heaters annually to remove sediment and calcium particles that can affect water pressure.

Latest News

Photo of excavation of collapse site and containment in place

DC Water and its contractor have successfully excavated around the damaged section of the Potomac Interceptor, a sanitary sewer line that collapsed on January 19 and overflowed into the Potomac River. For the second straight day, there have been no sewer overflows from the damaged pipe.

Photo of collapse site and federal, state, local officials in background

Federal, State, and Local Officials Get Firsthand Look at Collapse Site and Repair Efforts

Over the past 24-hours, DC Water engineers for the first time report no sanitary sewer overflows escaping from a damaged section of the Potomac Interceptor since the incident happened. The 72-inch diameter pipe section collapsed on January 19, along Clara Barton Parkway and the C & O Canal National Historical Park in Montgomery County, MD.

Photo of collapse site of Potomac Interceptor and excavation underway

Excavation is underway to access a damaged section of the Potomac Interceptor, a major sewer line that collapsed on January 19, along Clara Barton Parkway near the 495-interchange and C & O National ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 5, 2026
Thursday, 9:30 AM

Upcoming Events

Feb 2
6:30 pm - 9:00 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.