Consecutive Usage Alerts

Discover Our Consecutive Usage Notifications!

We're thrilled to introduce our Consecutive Usage Notifications, an amazing feature designed to keep you informed about your water usage. If your water is running continuously for several hours, we'll alert you right away! Whether it's a broken pipe, a running toilet, or a leaky faucet, these notifications can be your first clue to potential issues, helping you avoid high water bills.

How It Works: Our powerful tool tracks your water usage and notifies you when it detects constant usage based on your selected thresholds. Once you enroll, you'll receive real-time email alerts and daily phone or text alerts between 8 AM and 8 PM, including weekends.

Am I Enrolled? If you're a residential customer and provided an email or phone number when creating your DCWater account, you're already enrolled! For multi-family or commercial customers, you can easily opt-in by visiting your High Usage notification screen and selecting your preferences.

Get Started Today! Don't have an online account? Sign up at My DC Water today! 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

West Potomac Park Drive SW
West Potomac Park Drive SW: New Roadway Opening

(Washington, DC) – DC Water will open West Potomac Park Drive SW, a new road constructed as a part of the Potomac River Tunnel (PRT) Project, on Mo

Latest Blog Post
Photo of Great Falls of the Potomac River with fast moving rapids going over the falls
The Critical Need for a More Resilient Water Source and Protecting the One We Have
Source Water Protection Week highlights the case for second water source.
Upcoming Meeting
Date
December 5, 2024
Time
Thursday, 2:30 PM