Welcome to DC Water’s Customer Self-Service Hub!
Say goodbye to the hassle and hello to simplicity and convenience. Our innovative hub is designed to transform the way you manage your account, making your experience seamless and efficient.
With our self-service options, you have the power to take control and enhance your account management. Enjoy the incredible benefits waiting for you, from easy payments to real-time updates, all at your fingertips.
Explore the DC Water Customer Self-Service Hub today and experience the ease and efficiency of managing your account without waiting for a representative. Join us in making your customer experience exceptional!
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Features |
Benefits |
24/7 Self-Service Hotline |
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| 24/7 Availability | Access / Manage your account |  |
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| Pay Bill | Real time updates! No more waiting in line! Pay your bill anytime, anywhere. | |
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| View and Print Past Bills | Need a copy of an old bill? We've got you covered. | |
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| Enroll in Autopay | Set it and forget it! Never miss a payment again. | |
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| Paperless Billing | Go green and save some trees by switching to paperless billing. | |
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| Monitor Your Water Usage | Keep track of your water usage and stay on top of your consumption. | |
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| Apply for Payment Arrangements | Need a little extra time to pay? We understand and are here to help. | |
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These features make managing your account both simple and efficient, giving you the flexibility and control you deserve. Visit and register your account at MYDCWater.com or call our self-service hotline at 202-354-3600, available 24/7.
