Extreme Cold Causing Leaks

January 22, 2009

Due to the extreme temperatures, the DC Water and Sewer Authority (DC WASA) has experienced a large volume of calls regarding water leaks and water-related issues. Our crews have been working around the clock since the recent cold spell, to investigate leak complaints, low pressure and no water and to perform construction repairs. Our efforts to reduce the backlog are impacted by the on-going volume of new calls being reported every day.

WASA prioritizes leaks based on severity; factors such as customer safety and potential public space damage are considered when prioritizing work. Potential environmental impact is also assessed in the prioritization and repair process.

We apologize for any inconvenience and we appreciate your bringing your concerns to our attention.

Please let us know if the problem you reported has not been addressed. You may contact us by calling our fully staffed 24 hour Command Center at 202-612-3400.

Latest News

Photo of inside Potomac Interceptor at Dulles showing newly lined tunnel

First of four emergency repairs on Potomac Interceptor finished

DC Water has finished the first of four emergency repair projects on the Potomac Interceptor sewer line. Crews completed work today to strengthen a 600-foot section of pipe at Dulles International Airport.

Picture of repaired segment before the geopolymer work and after the work is done

Crews also reach a major milestone near Dulles International Airport as the next phase of repairs begins this week

DC Water has completed the first major step in emergency repairs to a 175-foot section of the Potomac Interceptor near Pennyfield Lock in Potomac, Maryland. Crews added a new, stronger lining inside the pipe after inspections found serious wear and damage. The work is part of ongoing repairs to 1,700 linear feet of pipe near Pennyfield Lock. Work began on Friday to apply geopolymer, a concrete-like material, inside the pipe. With the new lining complete, crews are preparing for the next phase of work for the remainder of the pipe segment.

image of clara barton parkway with lane closure marked in red

Beginning this week and continuing through mid-August, DC Water will temporarily close one lane overnight on Clara Barton Parkway at the Maryland-D.C. border. The closures are needed so crews can ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Plastic bottles, cups and other floating debris on the surface of the Anacostia River before the Anacostia River Tunnel began operating.
Cleaner Waterways Start With Everyday Choices
Protecting our waterways starts with everyday actions and continues through critical infrastructure designed to keep pollution out of our rivers.
Upcoming Meeting

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.