EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

EMERGENCY WATER OUTAGE
Feb 08, 2026 | 01:00 AM

Notification of Temporary Water Supply Change in Northwest DC

November 18, 2014

The District of Columbia Water and Sewer Authority (DC Water) advises customers that live in parts of NW Washington, DC that their drinking water will temporarily be supplied by the Washington Suburban Sanitary Commission (WSSC) this Thursday, November 20, starting at 9 p.m. The impact area is shown on the attached map, which can be found at the following link: http://bit.ly/1xejulz. The temporary switch in water supply will last approximately 6 to 8 hours while DC Water makes a repair to the pump station that serves this area. Customers may notice a chlorine odor or taste in the water due to WSSC’s use of chlorine disinfection and the mixing of DC Water and WSSC water supplies. The stronger chlorine taste and smell should subside by Sunday, November 23. If the odor and taste persists after Sunday, DC Water recommends that customers call the Drinking Water Division at 202-612-3440. DC Water also advises customers that water pressure should remain constant, although a small increase is possible due to the temporary supply change.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water. Please share this information with everyone who drinks this water, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information and updates, visit www.dcwater.com or contact DC Water Customer Service at 202-354-3600 or the 24-Hour Command Center at 202-612-3400.

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.