Notification of Temporary Water Supply Change in Northwest DC

November 18, 2014

The District of Columbia Water and Sewer Authority (DC Water) advises customers that live in parts of NW Washington, DC that their drinking water will temporarily be supplied by the Washington Suburban Sanitary Commission (WSSC) this Thursday, November 20, starting at 9 p.m. The impact area is shown on the attached map, which can be found at the following link: http://bit.ly/1xejulz. The temporary switch in water supply will last approximately 6 to 8 hours while DC Water makes a repair to the pump station that serves this area. Customers may notice a chlorine odor or taste in the water due to WSSC’s use of chlorine disinfection and the mixing of DC Water and WSSC water supplies. The stronger chlorine taste and smell should subside by Sunday, November 23. If the odor and taste persists after Sunday, DC Water recommends that customers call the Drinking Water Division at 202-612-3440. DC Water also advises customers that water pressure should remain constant, although a small increase is possible due to the temporary supply change.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water. Please share this information with everyone who drinks this water, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information and updates, visit www.dcwater.com or contact DC Water Customer Service at 202-354-3600 or the 24-Hour Command Center at 202-612-3400.

Latest News

Graphic invitation to Community Day on September 19 from 10:30 a.m. t0 3 p.m.

DC Water Opens the West Potomac Park Construction Site to the Public for Tours, Activities and More

Ever wonder what it takes to build a 5.5-mile tunnel beneath the nation’s capital? On Saturday, September 19, DC Water invites the community for a rare opportunity to experience one of the District’s largest infrastructure projects up close and underground.

Photo of manhole entrance withe completed geopolymer

Second of four high-priority repair projects is now complete

DC Water has completed the second of four critical repair projects on the Potomac Interceptor Sewer Line. Crews finished strengthening a 490-foot section of the pipe at Broad Run in Loudoun County today.

Image of Clara Barton Parkway showing lane closure

Beginning this week and continuing through the end of September, DC Water will temporarily close one lane overnight on Clara Barton Parkway at the Maryland-D.C. border. The closures are necessary to allow crews to safely begin geopolymer work, a concrete-like material, applied inside the sewer line as part of emergency repairs to a section of the Potomac Interceptor.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Graphic invitation to Community Day on September 19 from 10:30 a.m. t0 3 p.m.
Go Behind the Scenes at the Potomac River Tunnel Project Community Day

DC Water Opens the West Potomac Park Construction Site to the Public for Tours, Activities and More

Ever wonder what it takes to build a 5.5-mile tunnel beneath the nation’s capital? On Saturday, September 19, DC Water invites the community for a rare opportunity to experience one of the District’s largest infrastructure projects up close and underground.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting

Upcoming Events

Sep 19
Sep 19

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.