Notification of Temporary Water Supply Change in Northwest DC

November 18, 2014

The District of Columbia Water and Sewer Authority (DC Water) advises customers that live in parts of NW Washington, DC that their drinking water will temporarily be supplied by the Washington Suburban Sanitary Commission (WSSC) this Thursday, November 20, starting at 9 p.m. The impact area is shown on the attached map, which can be found at the following link: http://bit.ly/1xejulz. The temporary switch in water supply will last approximately 6 to 8 hours while DC Water makes a repair to the pump station that serves this area. Customers may notice a chlorine odor or taste in the water due to WSSC’s use of chlorine disinfection and the mixing of DC Water and WSSC water supplies. The stronger chlorine taste and smell should subside by Sunday, November 23. If the odor and taste persists after Sunday, DC Water recommends that customers call the Drinking Water Division at 202-612-3440. DC Water also advises customers that water pressure should remain constant, although a small increase is possible due to the temporary supply change.

Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water. Please share this information with everyone who drinks this water, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information and updates, visit www.dcwater.com or contact DC Water Customer Service at 202-354-3600 or the 24-Hour Command Center at 202-612-3400.

Latest News

Canal Rd slope showing areas with fallen rock

Off-Peak Lane Closures and Sidewalk Closure Begin This Week

Starting, Saturday, September 20, DC Water will begin construction to stabilize the slope on Canal Road NW between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University (GU) entrance.

Photo of completed repair with concrete encasing the sewr pipe

DC Water has successfully completed emergency repairs on a critical section of the Anacostia Force Main following a failure near Anacostia Avenue and Ponds Street Northeast in July. With repairs finalized, attention now turns to rehabilitating other vulnerable segments of the 6.25-mile pipeline to ensure long-term reliability and resilience. 

Map of construction area on Clara Barton Parkway near I495

DC Water will be doing construction as part of a sanitary sewer rehabilitation project on Clara Barton Parkway in Maryland from Sept 8 - Oct 10, 2025, which may cause delays inbound near the I-495 Beltway interchange. One lane will be closed in the work zone to reline an 800-foot section of the sewer line, known as the Potomac Inteceptor. Access to the inner and outer loops of the Beltway will remain available.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Canal Rd slope showing areas with fallen rock
DC Water to Begin Canal Road NW Slope Stabilization Project

Off-Peak Lane Closures and Sidewalk Closure Begin This Week

Starting, Saturday, September 20, DC Water will begin construction to stabilize the slope on Canal Road NW between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University (GU) entrance.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 18, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.