EMERGENCY WATER OUTAGE
Feb 18, 2026 | 12:59 PM

EMERGENCY WATER OUTAGE
Feb 18, 2026 | 08:30 AM

Preparing Pipes for Winter Weather

November 07, 2008

As cold weather approaches, there are steps you may take to help prevent frozen pipes in your home. Water expands as it freezes, so water that is sitting in a pipe will place tremendous pressure on the pipe as it freezes. This pressure can cause the pipe to break.

Pipes that freeze most frequently are those that are exposed to the outside, such as outdoor hose outlets, water sprinkler lines and pool supply lines. Also at risk are pipes in unheated interior areas such as kitchen cabinets, attics, garages, basements and crawl spaces.

Before the onset of cold weather, help prevent frozen pipes by following these recommendations:
• Remove, drain, and store garden hoses.
• Close the inside valves that control the water supply to outside hose attachments, (known as bibs).
• Open the outside hose bibs to allow any water in the line to drain out. Keep this outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
• You may want to install a “pipe sleeve” for water pipes that are not insulated. Building supply stores carry these and other supplies for insulating pipes.
• If you go away for an extended time during cold weather, leave the temperature set above 55 degrees before you leave.
• In severe cold weather, let cold water drip from faucets served by exposed pipes. The cold water is still above freezing and will help prevent the pipe from freezing.

Latest News

Image of the collapse site drained of water

Efforts to isolate the damaged section of pipe are moving forward. Engineers are on site and preparations are underway to permanently install a steel bulkhead gate that will cut off flow to the collapse site in combination with an enhanced bypass pumping system that will continue to divert wastewater around the failure and into the Potomac Interceptor further downstream. Once fully activated, the system will allow contractors to begin stabilizing the area around the break and initiate excavation down to the damaged pipe and rock dam.

Enhanced bypass with pumps and bulkhead gate in position

Potomac Interceptor Collapse Update
Tuesday, February 17, 2026

  • No overflow events impacting surface waters were reported overnight. No overflow events impacting surface waters have been reported since ...
Photo fo new access pit for enhanced bypass and pumps

Emergency repair expected to take 4-6 weeks, followed by long-term rehabilitation

DC Water crews and its contractors, working under challenging conditions over the past month, are nearing completion of an enhanced bypass system that will allow emergency repairs to begin on a damaged section of the Potomac Interceptor.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.