Emergency Water Outage
Dec 26, 2025 | 06:06 PM

Emergency Water Outage
Dec 26, 2025 | 03:53 PM

Emergency Water Outage
Dec 26, 2025 | 02:44 PM

WASA Urges Customers To Practice Wise Water Use

October 11, 2007

WASA is urging its customers to practice wise indoor and outdoor water use. In light of the unusually dry conditions that persist throughout the Washington metropolitan, a drought watch has been issued by the Drought Coordinating Committee of the Metropolitan Washington Council of Governments (COG).

While the demand for water has increased, WASA is not experiencing water shortages but to be good stewards of our resources smart water usage is highly advised. Limiting water use during the drought watch will ensure that water supplies will remain adequate.

Current forecasts indicate that the unusual period of dry weather is likely to continue throughout the metropolitan Washington region. Meanwhile, COG officials do not anticipate reaching warning or emergency drought stages for utilities that get their water from the Potomac River.

WASA offers wise water tips to customers to help conserve water:

• Always water lawns and gardens during early morning or late evening hours, when temperatures are cooler, to minimize evaporation.

• Adjust sprinklers so only your lawn is watered, not the house, sidewalk or street.

• Do not use a hose to clean driveways or sidewalks. Use a broom to wash outside areas.

• Consider using a commercial car wash that recycles water. If you wash your own car, use a pail of soapy water and rinse it off with a hose with an automatic shut-off nozzle.

For more water-saving tips, visit the WASA website, www.dcwasa.com. The Washington Council of Governments’ website has additional information on the regional consequences of the drought.

Latest News

Photo of a worker on the slope an the slope with hydroseeding completed

Major Milestone Paves Way for Potomac River Tunnel Construction at the Site

DC Water has completed its slope stabilization project along Canal Road, a critical step in order to move forward with construction for the Potomac River Tunnel Project. Originally scheduled to end in February, the project finished about two months ahead of schedule, minimizing additional impacts to commuters and residents.

Picture of frozen water pipes with icicles hanging off of them

With December getting off to a near-record cold start now is the time to act. Winter weather can bring risks like frozen pipes, water main breaks, and other emergencies that can disrupt your water service. Don’t wait for something to happen. DC Water encourages customers to prepare now and know what to do if the unexpected happens.

Worker on side of steep slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of a worker on the slope an the slope with hydroseeding completed
DC Water Announces Early Completion of Canal Road Slope Stabilization Project

Major Milestone Paves Way for Potomac River Tunnel Construction at the Site

DC Water has completed its slope stabilization project along Canal Road, a critical step in order to move forward with construction for the Potomac River Tunnel Project. Originally scheduled to end in February, the project finished about two months ahead of schedule, minimizing additional impacts to commuters and residents.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.