Flexible payment plans provide an interest-free option to pay down your past-due balances by allowing a portion of the past-due balance to be paid with the regular monthly bill.  Customers must pay the agreed-upon payment plan amount and the current bill amount to maintain the payment plan. 

To establish a payment plan, call 202 354-3600 to self-serve through the Interactive Voice Response System (IVR) or online at mydcwater.com.

Click the link to find out how DC Water can help you reduce and/or pay your bill.