EMERGENCY WATER OUTAGE
Jul 09, 2026 | 09:26 AM

EMERGENCY WATER OUTAGE
Jul 09, 2026 | 07:16 AM

Business Diversity and Inclusion FAQs

Yes, both owners and management companies may link multiple accounts to their profile, however, only one owner and one management company can be associated with an account.

You will need the DC Water Account Number, Service Address, and the Owner's Last Name to register. The registration and login portal can be accessed at mydcwater.com.

Yes, both paper and electronic billing are available for owners, whereas non-owners are restricted to electronic billing.

We do not currently offer mobile applications. However, you can access your account online by visiting mydcwater.com.

To make a payment, visit mydcwater.com, select One-Time Payment, and enter the required payment information.

Individuals seeking online access to their account are eligible to register. This applies to property owners, management companies, and non-owners. Non-owners include tenants, third parties, and other individuals associated with a property.

There are three types of profiles: owner, management company, and non-owner. These profiles generally offer similar account access and functionality. However, non-owner registrations require approval from either the owner or management company.

Yes, a property may have associated owner and management company profiles as well as multiple non-owner profiles.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 13, 2026
Monday, 2:00 PM

Upcoming Events

Jul 23
Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.