Individuals seeking online access to their account are eligible to register. This applies to property owners, management companies, and non-owners. Non-owners include tenants, third parties, and other individuals associated with a property.

There are three types of profiles: owner, management company, and non-owner. These profiles generally offer similar account access and functionality. However, non-owner registrations require approval from either the owner or management company.

Yes, a property may have associated owner and management company profiles as well as multiple non-owner profiles.

Yes, both owners and management companies may link multiple accounts to their profile, however, only one owner and one management company can be associated with an account.

You will need the DC Water Account Number, Service Address, and the Owner's Last Name to register. The registration and login portal can be accessed at mydcwater.com.

Yes, both paper and electronic billing are available for owners, whereas non-owners are restricted to electronic billing.

We do not currently offer mobile applications. However, you can access your account online by visiting mydcwater.com.

To make a payment, visit mydcwater.com, select One-Time Payment, and enter the required payment information.