2026 Ratepayer Adjustment Town Hall

One of the most important aspects of the rate setting process is public engagement. That's why we try to give customers every opportunity to hear about the work we are doing and the budget and proposed rate adjustment for the next year. We will be holding a hybrid Town Hall Meetings for residents, as well as briefings for the Mayor's team, DC Council staff, and our partners in the business and nonprofit communities.

The virtual and in-person town hall will be held on Thursday, May 28 at 7:00 p.m. at the DC Water headquarters located at 1385 Canal St SE, Washington, DC 20003.

To RSVP to attend the town hall register here.

Click here to learn more about our ratemaking process and to review the Fiscal Year 2027 Proposed Budget.

 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

The map highlights lane closures in red on K Street NW between 29th and 30th streets NW.
Lane Shift and Closures on K Street NW near 30th Street

Starting around May 21, 2026, drivers on K Street NW should expect a change in traffic patterns between 29th and 30th Streets NW, beneath the White

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
May 26, 2026
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.