Rate Townhalls and Community Outreach

One of the most important aspects of the rate setting process is public engagement. That's why we try to give customers every opportunity to hear about the work we are doing and the budget and proposed rate adjustment for the next year. Throughout the month of April, we will be holding a series of virtual and in-person Town Hall Meetings for residents, as well as briefings for the Mayor's team, DC Council staff, and our partners in the business and nonprofit communities.

Town Hall Meetings

In-person Meetings Virtual Meetings
Saturday, April 20, 2024, 11:00 a.m.  
Harriet Tubman Elementary School  
3101 13th Street, NW

Thursday, April 4, 2024, 6:00 p.m.            
Watch Meeting: dcwater.com/TownHallApr4

OR

Dial-in by phone 202-753-6714      
Phone conference ID 153 869 165#

Saturday, April 27, 2024, 11:00 a.m.            
Department of Employment Services            
4058 Minnesota Ave, NE

Tuesday, April 30, 2024, 6:00 p.m.            
Watch Meeting:  dcwater.com/TownHallApr30

OR

Dial-in by phone 202-753-6714      
Phone conference ID 614 930 560#

Public Hearing

As part of the process, the Board of Directors will also hold a Virtual Public Hearing on the Proposed FY2025 Rates, Fees and Charges at 6:30 pm on May 9, 2024.

To sign up to speak, call the Board Secretary at (202)787-2330 or email board.secretary@dcwater.com

Written comments can be submitted to the Office of the Board Secretary, DC Water, 1385 Canal Street, SE, Washington, DC 20003.  You may also e-mail comments to board.secretary@dcwater.com.

The meeting will be held on MS Teams and you can join online or by phone using the instructions below:

Join on your computer, mobile app or room device 

Click here to join the meeting 

Meeting ID: 269 390 126 877  
Passcode: hNCKMM 

Or call in (audio only) 

+1 202-753-6714,,728609923#   United States, Washington DC 

Phone Conference ID: 728 609 923#