Emergency Water Outage
Feb 07, 2026 | 04:00 PM

Emergency Water Outage
Feb 07, 2026 | 03:00 PM

Emergency Water Outage
Feb 07, 2026 | 03:00 PM

DC Water Announces Revised Partial Volumetric Rate Plan for Clean Rivers Program

April 05, 2019

The Clean Rivers impervious area charges that show up on customer bills will gradually shift to provide more relief to DC Water customers who consume less water, Chief Executive Officer David L. Gadis announced today.
 
The new ‘volumetric’ charge system will not replace the entire structure of the Clean Rivers Impervious Area Charge but instead will offer an opportunity for customers to reduce their bills. The shift is planned to begin on October 1 following approval today by the DC Water Board of Directors.
 
“This is an important shift in how we pay for the Clean Rivers program and I strongly believe it’s a much better formula,” said Mr. Gadis. “We’ve heard from a very diverse group that they believe volumetric charges are more sensible and equitable and we thank our customers for this input.”
 
Currently, CRIAC charges are pegged solely to the square footage of the impervious area attached to a property. In cases like parking lots, large dwellings and properties with private roads or sidewalks, the CRIAC charge can rise significantly higher than the reminder of the water consumption bill.
 
Under the new partial volumetric structure, customers would pay on that impervious area but also based on how much water they use, which typically relates to the amount of wastewater they produce. Flushing the toilet, doing laundry, running the dishwasher or otherwise using water would be factored in to the CRIAC charge.
 
The majority of customers pay what amounts to a single Equivalent Residential Unit, or ERU each month, giving them a CRIAC charge of $23 this year.
 
Under the revision, a typical customer will pay 63 percent of their bill based on the square footage of their lot but then 37 percent based on how much water they consumed in the previous month. The change will be phased in.
 
Some customers will save money with this new structure, such as cemeteries, most churches and many seniors or customers who live in larger homes but use very little water. However, apartment buildings or condominium buildings, along with most commercial office spaces, will likely see their CRIAC charges increase.

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.