DC Water walk-in payments at Global Express Centers temporarily suspended

November 13, 2017

Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.

Those who would like to make their payments using cash should obtain a money order and mail to:

DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090

Customers whose payments may be late due to delivery time are encouraged to call DC Water’s Customer Service (202-354-3600) to ensure no late fees are applied.

As always, customers may make one-time payments with credit card or bank account information over the phone any day at any time by calling 202-354-3600 or by using MyDCWater. More information on MyDCWater can be found at: dcwater.com/customer. We apologize for any inconvenience.

Latest News

Photo of West Road where construction will take place

Beginning the week of April 21, 2025, DC Water will implement temporary traffic lane closures near Georgetown University’s Canal Road Northwest entrance to identify and mark underground utilities for ...

Map of Clara Barton Parkway near 495 with lane closures marked and site of incident damage

DC Water and its engineers will conduct an emergency inspection of a 78-inch sewer pipe located next to the Clara Barton Parkway. This follows an incident where a contractor working in the area ...

Picture inside Washington Aqueduct of pipes and tanks

It’s that time of year, when you start your spring cleaning and DC Water does too! Beginning on March 24 through May 4, we’ll be disinfecting our 1300 miles of water lines. It’s part of routine ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of West Road where construction will take place
TRAFFIC ADVISORY: Canal Road NW Entrance to Georgetown University

Beginning the week of April 21, 2025, DC Water will implement temporary traffic lane closures near Georgetown University

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 22, 2025
Tuesday, 9:30 AM