DC Water is warning customers that scammers claiming to represent the utility may be calling and asking for credit card or bank account information. DC Water has received at least 5 reports from customers who stated they received a call that appeared to be from a DC Water number. However, DC Water did not make the calls.

Customers should be aware of the following information:

• While DC Water does accept payments over the phone and the internet, we never make calls asking for any financial information.

• If you want to pay your bill over the internet or over the phone, please only do so when you initiate the transaction.

• If you get a call or email asking for bank information it is probably a scam, so hang up and please call (202) 354-3600 to report it to DC Water.

DC Water has contacted the Metropolitan Police Department which is currently investigating the reported calls.

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About DC Water

The District of Columbia Water and Sewer Authority (DC Water), is an industry leading multi-jurisdictional regional utility that provides drinking water and wastewater collection and treatment for millions of visitors, residents and employees in the District of Columbia, and also collects and treats wastewater for a population of 1.6 million in Montgomery and Prince George’s counties in Maryland and Fairfax and Loudoun counties in Virginia.

DC Waters service area covers approximately 725 square miles and the enterprise operates the worlds largest advanced wastewater treatment plant with a capacity of 384 million gallons per day and a peak capacity of 1.076 billion gallons per day. Blue Plains is also a model in sustainability, with anaerobic digesters burning sludge for combined heat and electricity and plans for green infrastructure on an unprecedented scale to reduce combined sewer overflows.