This week, temperatures in the District are expected to fall into the single digits. The cold has already caused frozen or broken pipes inside DC homes. There are steps you can take to help prevent the pipes in your home from freezing or breaking.
Pipes that freeze most frequently are those that are exposed to the outside, such as outdoor hose outlets, water sprinkler lines. The other more ...
Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.
Those who would like to make their payments using cash should obtain a money order and mail to:
DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090
Customers whose payments ...
Closure Information for November 10, 2017
(Washington, DC) – DC Water is performing its annual storm drain cleaning on Canal Road, NW. This project will result in a road closure on Canal Road, NW between Foxhall Road and Arizona Avenue on Friday, November 10, 2017. Traffic will be detoured during the closure to allow crews to access the storm drains.
Important Information:
- Closures will ...
DC Water is reminding DC Department of Consumer and Regulatory Affairs construction permit applicants that the System Availability Fee (SAF) goes into effect on January 1, 2018 and that once in place it will impose a one-time fee on new, renovation and redevelopment construction projects.
In 2015, DC Water’s Board of Directors started a process to get public input about the fee and the ...
This Saturday, October 28, the public is encouraged to safely dispose of prescription and over-the-counter medications at more than 50 locations in the District and Virginia and Maryland suburbs, 
from 10:00 a.m. to 2:00 p.m. Residents can bring any quantity and type of unused medication to drop-off points and safely dispose of them in minutes.
"Some folks mistakenly believe flushing old ...
and other District leaders pour buckets of water onto
permeable pavement to demonstrate the benefits of
green infrastructureduring a kickoff event in
Ward 4 today.
Today, DC Mayor Muriel Bowser, DC Water Board Chair and Director of the Department of Energy and the Environment Tommy Wells and Ward 4 Councilmember Brandon Todd joined DC Water to ...
Renewed Focus on Anacostia River for Matthew Ries
DC Water announced today that Matthew Ries, PhD, P.E. will become its first Chief of Water Quality and Watershed Management and will help oversee efforts to restore and renew the Anacostia River. He starts in November.
Dr. Ries will bring a focused approach to continue restoring and improving urban watersheds – like the Anacostia River – by taking ...
DC Water’s Board of Directors today announced that General Counsel Henderson J. Brown, IV will serve as Acting CEO and General Manager upon the departure of current CEO George S. Hawkins. Hawkins announced his December departure last month.
Henderson Brown rejoined DC Water as General Counsel in March 2016 after originally serving the Authority in the same capacity from 1998-2004. During his ...
George Hawkins joined DC Water in 2009. Intends to serve in his current role until December 29, 2017.
As of today, DC Water customers can access their online accounts anywhere, anytime, from the convenience of their smartphone or tablet. The mobile My DC Water app is available—free of charge— for Android in the Google Play Store and for the iPhone in the Apple App Store.
DC Water is excited to announce this new capability as part of its continued focus on improving customer service. DC ...
