Impact Reporting

For years, DC Water has been the leader in the municipal water sector on non-financial disclosure. Our FY24 Impact & Resilience report discloses activities and risks related to our impact on the environment, in our community, and via our organizational governance. The report specifically outlines our resilience efforts including our Enterprise Risk Management (ERM) program and how we’ve prepared to respond to a variety of events. Our progress is tracked and reported using the Sustainability Accounting Standards Board (SASB) metrics for water utilities.

Programs and activities in this report emerge from our strategic plan, Blueprint 2.0, and are integrated into our team’s daily activities. 

We hope you enjoy reading about the new milestones that we have accomplished over the past financial year as well as updates to our ongoing projects. We look forward to improving on our efforts in the coming years, as we strive to be better informed and prepared for material risks and opportunities we face, and present our performance in addressing those risks in subsequent Impact & Resilience Annual Reports.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

TBM Mary's Cutterhead being lowered into the shaft for Potomac River Tunnel
DC Water Begins Lowering Giant Tunnel Boring Machine Mary Underground for Potomac River Tunnel

Something big is happening underground, as DC Water marks a major step forward for the Potomac River Tunnel Project. Today, crews successfully lowered the massive cutterhead for the tunnel boring machine (TBM) Mary. The 21-foot diameter cutterhead acts as a giant drill, to cut through rock and soil as Mary excavates the northern section of tunnel.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 20, 2026
Tuesday, 2:00 PM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.