Emergency Water Outage
Apr 18, 2026 | 04:00 AM

EMERGENCY WATER OUTAGE
Apr 17, 2026 | 08:30 PM

Lead Service Line Flushing Clarification

February 19, 2004

The District of Columbia Water and Sewer Authority has urged District residents whose homes have lead service lines to flush their taps for 10 minutes to protect against high levels of lead in drinking water. Officials with the Environmental Protection Agency (EPA) have agreed that the longer flushing time will ensure that water left in lead service lines overnight or for long periods is drained off before customers collect water for drinking or cooking.

WASA had previously distributed brochures and stated publicly that residents should flush their taps for about one or two minutes, a guideline based on long-standing EPA recommendations. The original guidelines were actually issued several times, including September 2003. The safety of the District’s water supply is WASA’s top priority and we are working diligently to understand why there has been an increase in lead levels in tap water in some homes. We are committed to discovering the cause of elevated lead levels, identifying solutions, and fixing the problem.

Latest News

Crews rowing on Potomac

DC Water has expanded its water quality testing initiative over a three-week period at high-use recreational areas along the Potomac River. This proactive measure is intended to complement the daily ...

Photo of soil removal and excavation

DC Water and its contractor have removed all the soil down to the clay liner between locks 12 and 13, marking 50% completion of the canal clean-up. Soil removal between Locks 13 and 14 was completed earlier this month. Meanwhile, clean-up efforts continue between locks 10 and 12, with sludge removal complete and soil removal now underway.

View of Mary at bottom of shaft inside tunnel shown from above

First turn of cutterhead signals the start of excavation for the Potomac River Tunnel Project

In a defining moment for one of the District’s largest infrastructure investments, DC Water has marked its next major milestone in the Potomac River Tunnel Project. The first tunnel boring machine, Mary, has launched her northbound journey breaking through the soil to signal the start of excavation.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

View of Mary at bottom of shaft inside tunnel shown from above
DC Water Launches Tunnel Boring Machine Mary, Marking Important Step for Potomac River Tunnel Project

First turn of cutterhead signals the start of excavation for the Potomac River Tunnel Project

In a defining moment for one of the District’s largest infrastructure investments, DC Water has marked its next major milestone in the Potomac River Tunnel Project. The first tunnel boring machine, Mary, has launched her northbound journey breaking through the soil to signal the start of excavation.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
April 23, 2026
Thursday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.